Privacy Policy

We collect account details, contact information, meeting metadata, support messages, and product usage data needed to provide Meetra and Cloudwave services.

We do not use meeting audio or video content for advertising. Where recordings or uploaded files are enabled, they are processed only to provide the requested feature.

We use information to create accounts, secure meetings, deliver support, process billing, improve reliability, and communicate service updates.

Optional analytics and marketing cookies are used only according to your cookie preferences.

We may share limited information with trusted infrastructure, authentication, analytics, payment, and support providers that help us operate the service.

We may disclose information if required by law, to protect users, or to enforce our agreements.

We use reasonable technical and organisational measures to protect information from unauthorised access, loss, misuse, or disclosure.

We keep information only as long as needed for service delivery, legal compliance, dispute resolution, and legitimate business operations.

You may request access, correction, deletion, or export of personal information by contacting support@cloudwave.asia.

You can update cookie preferences at any time from the footer cookie settings link.

Cloudwave PVT Ltd, No 205, Kandy Road, Kadugannawa, Sri Lanka.

For privacy requests, contact support@cloudwave.asia.